
Frequently Asked Questions
These are common questions asked by customers of the app. If you son’t see your question here, feel free to use the form below to contact us. We will usually get back to you within 24 hours.
Sometimes the fix is as easy as updating your credit card information, but it could be a number of other things.
Below are the links to both iOS App Store and Google Play’s help pages:
Appstore: https://support.apple.com/en-us/HT203005
Google Play: https://support.google.com/googleplay/answer/1267137?co=GENIE.Platform%3DAndroid&hl=en
Unfortunately, no. You will have to repurchase to use the app on the other platform since the two app stores are completely independent and cannot issue credits to one another.
Probably not. We, as well as the user base, are constantly adding new lines to the database. That means new lines are being added every month. You can sort the lines by date submitted instead of the default alphabetical, by tapping the most recent icon (bottom menu). That way, you can always see the newest content on the app.
Firstly, you won’t find a comparable app to this in any app store. Nothing is as feature rich, with user generated content and feedback. Secondly, this is not just an collection of pickup lines. It contains a full arsenal of conversation pieces to aid you in your dating and seduction game. Everything is indexed to make things as intuitive and easy to access withing as few taps as possible.
The search feature CAN NOT be used from the home screen.
Advanced search now lets you search for lines within a category. Simply tap a category or subcategory, then tap the purple search icon in the middle of the screen (not at the top). On the next screen, at the top, enter either a keyword or an entire phrase and results appear instantly!
You can save your favorite lines by navigating to the line in the app and tapping the bookmark icon. The icon will become solid indicating that the line has been saved to your bookmarks. Your list is accessible by tapping the bookmarks menu item at the bottom of any screen.
Your line was submitted and will be reviewed for posting within 48 hours. The form is reset in case the user wants to enter more than one content item. To leave this form without entering a new line, simply tap ‘Cancel’.
To leave a note or comment, simply navigate to the detailed view of the desired line and scroll down to “Related Comments by Helpfulness.” Directly below this tap the words “Submit New” (not to be confused with the ‘Submit New +’ icon in the bottom menu). Select the type of comment you are leaving and enter your comment in the description field. Your comment will be reviewed for posting within 24 hours.
For the App Store, you must use a computer:
- Open iTunes, go to the Account menu (top of the screen) and select View My Account…
- Log in.
- It may take a second or 3 for the account to appear in the iTunes window.
- Scroll down near the bottom, you’ll see a section called Settings. The first setting is your Nickname, and there is an Edit nickname button to the right.
In the Google Play Store:
- Log in to your Google account at: https://www.google.com/settings
- Click on “edit/modify” close to the e-mail addresses in the Google account setting
- Then the hidden nickname option appears.
- Select and change or add a new nickname.
First off make sure your devices are using the same account. AppleID for iOS and Google Account user name for Android devices.
If you do not see the app listed under My Apps…
- On your Android phone or tablet, open your Settings app.
- Tap Apps & notifications. App info or See all apps.
- Tap Google Play Services.
- Tap Storage or Storage & cache. Clear cache.
- Tap Clear storage Clear all data. OK.
- Open the Google Play Store, then try your download again.
- If this fails, restart phone and try again.
- On your iOS phone or tablet, open your Settings app.
- Tap your Name at the top (Apple ID, iCloud, Media & Purchases)
- Tap Media & Purchases
- Tap Sign Out
- Count to 5, then sign in again. You will be asked for payment information. The apps should now show up in the Purchased Tab in the App Store.
- If this fails, restart the phone and try again.
As long as your replacement phone is on the same platform and using the same Apple ID or Google account, both the App Store and Google Play allow you to restore all of your apps to your new device. In other words, this is not an issue.
- User Content: Any lines of comments, submitted by you.
- Identifiers (UUID): A unique identifier (a string of characters) that is unique to your mobile device. This string allows the app to store your bookmarks and identify which content was created using your device.
- Diagnostics: crash data and usage statistics from your device are stored to help us fix bugs and improve performance.
Simply contact us using the contact below. Please provide the platform, (iOS or Android) and the UUID of the device on which you have the app installed and we’ll take care of the rest.
Contact Us
We’re here to help with any comments, problems or suggestions. Our team usually responds within 24 hrs.